Shipping Policy

All orders are processed within  2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification, with your tracking number when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

 

Shipping option

Estimated delivery time

Price

First Class Package

1-3 Business Days

Calculated during checkout

Parcel Select Ground

2-8 Business Days

Calculated during checkout

Priority Mail

1-3 Business days

Calculated during checkout

Local delivery

 We do not offer Delivery.

International Shipping

We do not offer international shipping at this time.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at rootedaurabath@gmail.com with your name and order number, and we will look into it for you.

You may track your order here:

https://tools.usps.com/go/TrackConfirmAction_input

Returns, Refunds, & Exchanges 

Because of the nature of our products, we do not accept returns or exchanges. 

In the event that your order arrives damaged in any way, please email us as soon as possible at rootedaurabath@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Refunds will be issued (less the shipping charges) in the case that we cannot rectify the situation for you.

If you have any further questions, please don't hesitate to contact us at rootedaurabath@gmail.com.